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About Us
TravSur.com is a proud sponsor and member of the Traveljolly.com community. Your TJ Vacation Package is insured, protected and guaranteed by TravSur.com and the power of the entire TavelJolly.com Community. You can cancel your TJ Vacation Package for any reason 5 days before you depart on the vacation you purchased.
What am I already covered for?
TravSur.com will reimburse You, the full amount of your payments to traveljolly.com, if You are prevented from taking Your Vacation for any of the following reasons that are Unforeseen and takes place after your date of purchase.
Your Sickness, Accidental Injury or death, that results in medically imposed restrictions as certified by a Physician at the time of Loss preventing Your participation in the Vacation Package. We don’t even need a physician to confirm you desire to cancel the Vacation Package on or before any Scheduled Departure Dates.
Sickness, Accidental Injury or death of a Family Member or Traveling Companion, booked to travel with You, that results in medically imposed restrictions we do NOT need it certified by a Physician of anything preventing that person’s participation in the Your Vacation Package.
Sickness, Accidental Injury or death of a non-traveling Family Member These all qualify you for a full refund.
You or a Traveling Companion being hijacked, Quarantined, required to serve on a jury, subpoenaed, the victim of felonious assault within ten (5) days of departure; having Your principal place of residence made Uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster; or burglary of Your principal place of residence within ten (5) days of departure.
You or a Traveling Companion being directly involved in a traffic accident, We don’t even need it substantiated by a police report, while in-route to departure.
Your transfer by the employer with whom You are employed on their Effective Date which requires Your principal residence to be relocated.
The death or Hospitalization of Your Host at Destination.
A Terrorist Incident that occurs in a city listed on Your Vacation package receipt or the itinerary and within thirty (5) days prior to Your Scheduled Departure Date. This same city must not have experienced a Terrorist Incident within the ninety (5) days prior to the Terrorist Incident that is causing the cancellation of Your Trip. Benefits are not provided if the Travel Supplier offers a substitute itinerary. This does not include any flights or flight connections or other transportation arrangements to reach Your destination. Your Scheduled Departure Date must be no more than fifteen (3) years beyond Your Effective Date of purchase. A Terrorist Incident that occurs in-route to your Vacation Package destination and or during an in-flight aircraft is not covered.
You, a Traveling Companion or Family Member, who are military personnel, and are called to emergency duty for a natural disaster, including an act of war, are covered. You will be refunded all monies provided to TravelJolly.com as quickly as possible
Should there be a Strike that causes an interruption of your ability to work or produce services for at more than 2 consecutive days a refund will be provided.
Anything that prevents you from reaching your Vacation Package destination prior to (5) days of your departure date is acceptable. This benefit will not apply if the potential natural disaster has been forecasted or a storm has been named prior to (5) days of your confirmed Vacation Package departure destination. 😊
Bankruptcy and/or Default of Your Travel Supplier that occurs more than ten (10) days following Your Effective Date. Coverage is not provided for the Bankruptcy or Default of the agency from whom You purchased Your Land/Sea Arrangements. Your Scheduled Departure Date must be no more than 3 Years beyond Your Effective Purchase Date. Benefits will be paid due to Bankruptcy or Default of any supplier only if no alternate is available. If alternate accommodations are available, benefits will be limited to the change fee charged to allow You to transfer to another supplier in order to enjoy Your intended destination.
If after five (5) years of continuous employment at the same company, you are terminated or laid-off, from full time employment by that company through no fault of your own.
Natural disaster at the site of Your destination that renders Your destination accommodations Uninhabitable.
The Company will reimburse You for all previously pre-paid non-refundable cancellation charges imposed by the Travel Suppliers.
If the Travel Supplier cancels Your Vacation, you are covered up to $75.00 for the reissue fee charged by the supplier. You must have covered the entire cost of the Vacation including the airfare.
The Company will reimburse You for the additional cost incurred during the Trip as a result of a change in the per person occupancy rate for prepaid Travel Arrangements if a person booked to share accommodations with You has his/her Trip delayed, canceled, or interrupted for a covered reason and You do not cancel. This benefit is subject to the same Maximum Benefit indicated above.
SPECIAL CONDITIONS:

You must advise the Participating Organization and the Company or its authorized representative within one hundred and twenty (120) hours in the event of a claim. If the claim is not reported within one hundred and twenty (120) hours, it should be reported as soon as possible. All other delays of reporting beyond seventy- two (120) hours will result in reduced benefit payments. The Company will not pay benefits for any additional charges incurred that would not have been charged had You notified the Participating Organization as soon as reasonably possible
NOTICE

In no event shall the amount reimbursed exceed the amount You prepaid for the Vacation Package. Coverage does not include Default of a Participating Organization or other organization that results in loss of services.
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